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Making Strides in the Social TV Space

In Social Media on 08/09/2011 at 10:15 pm

TV is inherently a social medium—people gathered around the water cooler for ages to discuss last night’s television program. Now, this behavior has shifted to the digital world where people are discussing TV programs in real-time, across social media environments such as Twitter and Facebook, and within mobile environments like the social TV check-in apps, GetGlue, IntoNow, Miso and Philo. Social TV is still in its infancy—the television industry is striving to learn how social media conversations can inspire tune-in and affect ratings, and how they can monetize their social audiences.

However, a couple of TV-specific listening tools are emerging such as Bluefin Signals and Social Guide that are curating social media conversations amongst TV viewers, allowing brands to learn more about their viewers and how they are engaging with the network. Interestingly enough, the conversations across social media environments mirror actual TV ratings. For example, this season’s premiere of the Jersey Shore ranked in 9.7 million viewers while also dominating 62% of total TV mentions within social media environments, including 912,055 Twitter mentions, 51,507 on Facebook, 10,250 check-ins on GetGlue and 357 on Miso—more than all the other prime time shows.

What were the top 5 programs that TV viewers talked about in July 2011 across the social media sphere?

The Social Guide identifies Family Guy, SpongeBob Square Pants, Basketball Wives, Maury, and the Jersey Shore as the top five programs in the month of July that boasted the highest number of shares, unique followers and comments. You can also discover the top social shows in real-time, who your top social fans are in real-time, or for the past 7 or 30 days.

Although the social TV partners do not have answers to some of the questions the brands are asking, many are dabbling around with interesting and innovative offerings, not just for entertainment-based shows but also for CPG brands. For example, IntoNow partnered with Pepsi, allowing the first 500 potential consumers to tag Pepsi Max’s commercial and redeem a free Pepsi bottle at their local Target or CVS. In addition, LocalResponse’s recent acquisition of social TV check-in company, Philo, will allow local businesses to target responses to people who are watching similar content on TV, matching promotions to viewing behavior. Xbox, too, is forging ahead at connecting viewers to commercials in innovative ways. Xbox recently announced a new way for advertisers to target interactive experiences at consumers via voice and motion interactivity— called NUads — for users with the Kinect attachment. This technology will allow users to send reminders to their phones of their favorite shows by simply saying, “Xbox Schedule,” or to vote for their favorite American Idol contestant by simply waving their hand in front of the screen.

What Social TV developments are you most interested in?

CollegeHumor.com CEO Shares Ten Urban Legends on Web Content

In Social Media on 06/09/2010 at 11:11 am

Whether you’re a big brand, a small business, or simply someone looking to build your own personal brand via online video, what other better way to start than taking advice from the CEO of CollegeHumor.com? A very funny, shaggy-haired, Dennis Crowley (Foursquare CEO) look-alike, Ricky Van Veen, presented a list of 10 myths about Web content yesterday at the Mashable Media Summit.

Watch Veen’s opening remarks here.

Myth # 1: People will watch my branded content.

 You must ask yourself first, ‘Why would anyone watch this content?’ If 75% of your content’s purpose is to entertain and 25% is to sell, they you are already starting off with a handicap because you are competing with TV shows. The key is to have truly unique content that can’t be seen anywhere else. One mistake that brands make when creating content is worrying too much about legal and PR. Brands have to more flexible and less self-serving.

Myth # 2: People will be patient with content.

 Thirty percent are gone after the first 30 seconds, and one-third of all Internet activity is done simultaneously while the audience is watching television.

  1. Take down the barriers to access your content
  2. Get to the Point

Myth #3: People will find my content.

People won’t just stumble upon your content. One needs a seed strategy to push it out and generate buzz and word-of-mouth to make it viral. One way to do this is to team up with an already-established brand.

Myth #4: The internet is a level-playing field.

 A link on Drudge Report yields more results than some dude’s blog. Veen suggests tapping into the power users with a large audience.

Myth #5: We have no idea why things go viral.

 While there are no rules for making videos viral, they all share one commonality–they give users a reason to pass it on.

  •  Videos should be short, approximately two to three minutes long
  •  A hook should come in the first 20 seconds
  •  Clear title
  •  Sweet spots College Humor taps into: Topical issues and “Candycorn” (cultural touchstones that everyone knows, but doesn’t actively think about).

 Myth # 6: Experience leads documentation.

We have a new generation that puts documentation above experience. It’s all about Flickr feeds and Facebook status updates. It’s basically high-tech bragging.

- If you’re a marketer, create experiences that allow people to show off how cool they are.

Myth # 7: Let’s build our own community and tools.

Don’t build your own features — if you want people to share photos and whatnot, use Facebook and Flickr. You get much more exposure and reach in that way.

Myth # 8: Let’s keep things professional.

Personality drives your brand. At CollegeHumor, we post photos of staff as well as videos and other content on their site.

Myth # 9: Traditional media is irrelevant to the Web.

The Web content creators eventually want to move into the film and television space. The Web hasn’t quite yet figured out how to monetize its model, while film and television have been making money for years.

Myth # 10: People will create good content for me.

Getting people to create content is hard, getting people to create good content is really hard.

Veen wrapped up the presentation with the announcement of the partnership between College Humor and Pepsi’s SoBe that will launch SoBe Studios — a project that creates branded video content. As part of this project, a new three-part web series, “Mr. Vicarious,” featuring comedians Paul Scheer and Nick Kroll, will premiere today.

The Bottom Line on Facebook and Twitter

In Digital Media, Social Media on 12/14/2009 at 4:54 am

By Irina Skaya

Last week, I wrote a blog on 10 best practices for managing branded Facebook fan pages.  Since, I also wrote Twitter do’s and don’ts that include crisis and time management tips. I’ve written both for a presentation for my social media team at Horizon Media, which was extremely well-received.  In fact, the feedback I’ve received has inspired me to share this presentation on Slideshare.net.  The same day I posted it to Twitter, the Slideshare team has featured it on their homepage.  Take a look at it yourself, and if you like it as well, nominate it for the Slideshare Zeitgeist 2009!

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